FinancialForce offers a new kind of ERP, Services Resource Planning (SRP), specifically designed to address the needs of customer centric services businesses operating in a digital XaaS economy. Built using the Salesforce cloud platform these applications remove the traditional boundaries between the front and back office, supporting customers through the entire opportunity to cash lifecycle. Seamless integration with Salesforce from managing customer opportunities and quotes, CPQ, billing, order management, services delivery through revenue recognition, reporting and analysis and accounting … every function is focused on the customer. This provides a true 360 degree view of the customer and the business as a whole.

Customers who adopt FinancialForce can expect to grow their business, reduce revenue leakage, optimise utilisation rates, automate billing and revenue recognition processes, maximise service margins, increase customer satisfaction and analyse critical KPIs in an unprecedented way.