Microsoft Dynamics 365 Business Central

from The NAV | 365 People 

Product Overview

It has been 20 years since Microsoft acquired Dynamics NAV (now Dynamics 365 Business Central). TNP was established in 2009 to provide great service to businesses who use NAV, and that core mission hasn’t changed. We thought it was the best mid-market ERP product all the way back then – and still hold that view.

Since acquiring NAV, Microsoft has invested very substantial resources in maintaining, developing and enhancing the Business Central product itself. Microsoft has also integrated the product tightly with its wider portfolio. As a result, of all ERP vendors, Microsoft has the most complete proposition.

The lifetime cost of ownership of one ERP product as opposed to another is determined by the availability of skills. If skills are scarce, day rates are high, support is poor. If skills are widely available, customers have choice – which drives value and quality. Many more people have Microsoft skills.

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Company Overview

Size does matter. We have 360 people – all of whom are focussed on delivering solutions based upon Dynamics 365 Business Central. We have breadth and depth of capability greater than any other Partner in the UK.

Our support team employs over 70 people. This reflects our commitment to ensuring your team are able to get their job done. It also reflects our commitment to satisfaction. Our Net Promoter Score (NPS) for support is a consistent 66. Recommendation is the biggest source of inbound opportunity to our business.

Why is this important? In narrow functional terms most ERP products do much the same thing.  What differentiates a great solution from a very average one is the way in which the Partner you use engages with your business. We work hard to get software in front of your people early, drive timely prioritisation decisions and be transparent regarding project costs.

TNP-Node4 Group

Target Customer Size

£10M +

Key Industry Sectors

• Retail
• Distribution
• Professional Services
• Beverages
• Fashion
• Food



Agenda Details



Paul Wellingham, CCO, 
t: 0208328 9814


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